HOW TO GET YOUR POLAR HRM SERVICED

Please use this form when sending your Polar Heart Rate Monitor for service. Print this page; fill out the requested information and return with your complete unit. We always recommend that you use a traceable and insured shipping method, such as UPS or Insured US Mail. Polar is not responsible for items lost in transit.

NOTE: You can expedite your repair by pre-authorizing repair charges. The amount we recommend is $59 which will cover receiver battery and replacement transmitter (most common repairs). Please include a credit card number (Visa, MasterCard or American Express) with expiration date and authorize charges to $59. You will only be charged the cost of the actual repair. If the repair cost is more than $59, we will contact you by mail or e-mail.

CUSTOMER INFORMATION:

Customer's Name:_____________________________________

Customer's Address: __________________________________

__________________________________

City: _______________________State__________Zip________

Daytime Tel No:_______________________________________

E-mail Address: ______________________________________

Model: ______________________________________________
(See back cover of the receiver case)

Receiver Serial No: ____________________________________
(See receiver lens or back cover)

Package contents (qty):
Transmitter _______
Receiver _______
Elastic strap _______

Proof of purchase enclosed: ____ [FOR WARRANTY]

Exact problem with the Polar Heart Rate Monitor:
_____________________________________________________________
_____________________________________________________________

Please choose one:

Other messages or feedback to Polar:
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________

Sending Instructions

• Pack the product carefully to avoid damage. A box is recommended.
• Include all the parts of the Polar Heart Rate Monitor. A full periodic check will be done on the whole product.
• Include proof of purchase (a receipt or its photocopy) if the product is under warranty. THE WARRANTY PERIOD IS 2 YEARS FROM DATE OF PURCHASE on both the receiver and transmitter (for any units purchased after September 2002). Units purchased before September 2002 have a warranty of 1 year on the receiver and 2 years on the transmitter.
• Include a detailed description of the problem. Use this return record.
• Include your name, return address and daytime telephone number.
• Ship postage prepaid to an authorized Polar service center.

Warranty repairs must be sent to our New York service center.

ALL REPAIRS ACCEPTED Polar Electro Inc. 1111 Marcus Avenue, Suite M15 Lake Success, NY 11042-1034 Attn: Service Center (800) 227-1314 (tel) (516) 364-5454 (fax)
NON-WARRANTY REPAIRS ONLY
	Polar Service Center 7621 East Joy Road Ann Arbor, MI 48105 Attn: Technical Service (800) 287-5901 (tel) (734) 996-4650 (fax)	Time-Tec Watch Service Center 635 S. Hill Street Suite 209 Los Angeles, CA 90014 (213) 488-9222(tel) (213) 488-9221(fax) (888) 448-TIME (toll free)